Job Accommodation Network
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
Latest Updates
Consultants' Corner
Consultants' Corner
JAN is frequently contacted by employers who understand that leave is an accommodation but who... Read More
What Customers Are Reading
Blog Post
How can I help? It’s a simple question, but an open-ended question that not enough... Read More
Accommodation Ideas
Latest Video
View JAN's remote training on accommodations for individuals with mental health impairments. Watch Video
Technology & Accommodation
Hot Topics
Have you ever wondered how a person who hears but doesn’t speak uses the phone? Read More
Facebook Updates

Job Accomodation Network
Are you working smarter and faster using the NEW MyJAN Portal? Organize your frequently accessed AskJAN.org pages in your own personalized MyJAN site and receive alerts about newly released AskJAN.org resources. Create your own free MyJAN account today! https://AskJAN.org/myJAN/index.cfm

JAN answers your questions about the ADA and requesting and negotiating job accommodations needed for disability-related reasons related to the COVID-19 pandemic. Check out the newly released JAN Blog - Requesting and Negotiating Accommodations During the Pandemic. https://AskJAN.org/blogs/jan/2021/02/requesting-and-negotiating-accommodations-during-the-pandemic.cfm

Introducing MyJAN! The MyJAN portal is a new online tool made available by the Job Accommodation Network (JAN). MyJAN offers AskJAN.org website users customized access to resources on the AskJAN.org site. Set-up a free customizable MyJAN account today! https://AskJAN.org/myJAN/index.cfm

The Vocational Rehabilitation Technical Assistance Center for Quality Employment (VRTAC–QE) is conducting a national needs assessment to identify areas of technical assistance and training required to provide high quality vocational rehabilitation service to individuals with disabilities. We are seeking input from individuals with disabilities, their family members, vocational rehabilitation service providers, centers for independent living, service providers in other fields, employers, and any other individual or service system that seeks the full inclusion of persons with disabilities in the workplace. To access the survey, please select the following link: https://uwmadison.co1.qualtrics.com/jfe/form/SV_9StJxAbNaux22jj Or this link: https://tinyurl.com/TACQE-SM
Looking for a job? If you receive Social Security disability benefits, discover FREE employment supports available through the Ticket to Work Program that can help people with disabilities create a career. Join Choose Work! for the next Work Incentive Seminar Event (WISE) webinar on February 24 at 3 p.m. ET to learn more apprenticeships, working for the federal government and how Ticket to Work can help you advance your job search. https://choosework.ssa.gov/wise

How can a Ticket to Work service provider help you reach your work goals? Find out during this month’s Work Incentive Seminar Event (WISE) webinar on January 27 at 3 p.m. ET. Choose Work! will talk about the free services and supports available to eligible people with disabilities and share how you can connect with a service provider that’s right for you. https://choosework.ssa.gov/wise

Joseph has difficulty working in an open concept environment due to limitations related to PTSD. He requests accommodation. This JAN video shows both ineffective and effective approaches to Negotiating Reasonable Accommodations. https://www.youtube.com/watch?v=WNF-yVxTR4I

Join JAN Consultants and Employment Specialists for a dynamic discussion about the process of requesting and negotiating accommodations at work. Register today for the free JAN webcast: Requesting and Negotiating Reasonable Accommodations. https://AskJAN.org/events/index.cfm?calview=eventdetails&dtid=2053B142-EA94-C83F-5B79D53BE947137A
Explore common situations and solutions related to respiratory impairments, accommodations, and work. Join JAN Senior Consultant, Brittany Lambert for JAN’s next free webcast: Accommodations for Respiratory Impairments. Register today! https://AskJAN.org/events/index.cfm?calview=eventdetails&dtid=20276B4F-B114-846F-E5FA094DBF83268F
MAS App
Introducing the Mobile Accommodation Solution (MAS) App
Streamline the disability accommodation process!
The Mobile Accommodation Solution (MAS) app is a first-of-its kind case management tool that helps employers, service providers and individuals effectively manage workplace accommodation requests throughout the employment lifecycle, from application to onboarding to advancement.
